Privacy Policy
Introduction
Hazelhurst Solicitors ("we," "us," or "our") is committed to protecting the privacy and confidentiality of our clients and visitors to our website. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you engage with our legal services or visit our website.
1. Information We Collect
We may collect and process the following personal information:
- Contact Information: Name, address, email address, telephone number.
- Identity Information: Date of birth, identification documents.
- Financial Information: Payment details and billing information.
- Case Information: Details relevant to the legal services you seek.
- Website Usage Information: Information about how you use our website, such as IP addresses and cookies (see Section 6 below).
2. How We Use Your Information
We use your personal information to:
- Provide legal advice and services.
- Communicate with you about your case and other related matters.
- Manage payments, billing, and financial transactions.
- Comply with legal and regulatory obligations.
- Improve our website and services.
- Ensure we can identify and prevent fraud.
3. Confidentiality and Data Security
Your personal information will be treated as confidential and will only be used for the purposes for which it was collected. We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. We are also bound by legal obligations of confidentiality under the law, including solicitor-client privilege.
4. Data Sharing and Disclosure
We will not share your personal data with third parties except in the following circumstances:
- Where required by law or regulatory authorities.
- To third-party service providers who assist us with our business operations (e.g., IT support), subject to confidentiality agreements.
- With your explicit consent or where necessary to provide you with legal services.
5. Publishing Case Outcomes for Marketing Purposes
From time to time, we may publish summaries of case outcomes on our website or in our marketing materials to illustrate our services and expertise. Rest assured, no detailed information or personal data that could identify any client will ever be disclosed. These summaries will be anonymized to ensure that your identity and personal details remain confidential.
If you have any concerns regarding this, you may contact us to discuss your preferences or request that your case details not be used for such purposes.
6. Cookies and Website Tracking
We use cookies to enhance your experience on our website. Cookies are small files stored on your device that help us understand how you use our website and improve its functionality.
You can manage your cookie preferences by adjusting your browser settings. Please note that disabling cookies may affect your ability to use certain features of our website.
7. Your Rights
You have several rights regarding your personal information:
- Access: You have the right to request access to the personal data we hold about you.
- Correction: You can request that any inaccurate or incomplete data be corrected.
- Erasure: In certain circumstances, you may request that your personal data be deleted.
- Objection: You may object to our use of your data for marketing purposes or any other processing carried out on the basis of our legitimate interests.
To exercise these rights, please contact us at
8. Data Retention
We will retain your personal information for as long as is necessary to provide you with legal services, comply with our legal obligations, resolve disputes, and enforce our agreements. In line with legal and regulatory requirements, we will securely delete or anonymize your data when it is no longer needed.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements or our data processing practices. Any updates will be posted on this page, and where appropriate, you will be notified by email.
10. Contact Us
If you have any questions about this Privacy Policy or how your personal data is processed, please contact us:
Hazelhurst Solicitors
Email:
Phone: 0208 945 7009
By continuing to use our services or website, you acknowledge that you have read and understood this Privacy Policy.